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There are a number of ways you can help Post to give you the best
possible service.

As a mail sender, please ensure that:

• articles are properly addressed and packaged for safe handling and
  delivery;
• dangerous articles are not sent through the mail (for further information see the Dangerous Goods pamphlet, available at most postal outlets); and
• mail is properly presented and lodged, and postage is correctly prepaid.

As a mail receiver, please ensure that:

• you provide and maintain a suitable and secure letter box which is accessible to delivery staff;
• delivery to the property is safe for our staff;
• boxes are cleared regularly to allow unobstructed mail delivery; and
• any change of address is notified in advance.

If we can enhance the service provided to you as a mail receiver, we will contact you personally to discuss our ideas for improvement and to seek your co-operation.