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You are here : Business Solutions > Barcoding > Barcode Quality Program (BQP) > Contact Details, Terms & Conditions

Contact Details, Terms & Conditions

Contact Details

 

 E-mail

 

 bqp.help@auspost.com.au

 

 Telephone

 

 Business Customers: 13 11 18

 Customer Care Centre: 13 13 18
 

 Facsimile

 

 National: 03 9204 7777 
 International: +61 3 9204 7777

 

 Mail

 

 Barcode Quality Program
 Australia Post
 GPO Box 1777 
 MELBOURNE   VIC  3001

 

 Web

 

 www.auspost.com.au/bqp

 

 

BQP Terms and Conditions

 

1 General

1.1 The Terms and Conditions are subject to change at Australia Post’s discretion.

 

1.2 BQP Participants will be provided with a two-month notice period of these changes.

 

1.3  A Barcode Content - Statement of Capability or a Barcode Print - Statement of Capability is valid from the date of issue and remains valid unless the 4-State Customer Barcode Technical specifications are changed.

2  Limitations

2.1 The BQP Barcode Content - Statement of Capability tests whether the information contained within the barcode has been correctly translated from the DPID and other input parameters.

 

2.2 The Barcode Content - Statement of Capability relates specifically to the BQP Participant’s software/firmware product that has been BQP tested. The BQP Participant’s product is tested against Australia Post’s 4-State Barcode Acceptance Criteria. If there are changes to the BQP Participant’s product or the 4-State Barcode Acceptance Criteria, Australia Post may require the BQP Participant to reapply for a Barcode Content - Statement of Capability.

 

2.3 The BQP Barcode Print - Statement of Capability tests whether the quality of barcodes printed by specific printing equipment configurations is capable of meeting Australia Post’s 4-State Barcode Acceptance Criteria.

 

2.4 The Barcode Print - Statement of Capability relates specifically to the BQP Participant’s printer/font configuration that has been BQP tested. The BQP Participant’s product is tested against Australia Post’s 4-State Barcode Acceptance Criteria. If there are changes to the printers or fonts or the 4-State Barcode Acceptance Criteria, Australia Post may require the BQP Participant to reapply for a Barcode Print - Statement of Capability.

 

2.5 It is important to bear in mind that the readability of a barcode can be adversely influenced by many extraneous factors that arise specific to a particular printing job. These factors may include the nature of the substrate, printing skew, type of ink, barcode position error, speed of printer, printer settings and the condition of the equipment. Therefore, the Barcode Print - Statement of Capability relates only to the sample that has been provided by the BQP Participant.

 

2.6 It should also be noted that, although passing Barcode Print - Statement of Capability testing procedures, Australia Post cannot warrant that barcoded letters generated by specific printer/font configurations will be guaranteed of acceptance by Australia Post at lodgement.

3 Intellectual Property Rights

3.1 All intellectual property rights in the BQP Testing Material are and shall remain the property of Australia Post. Nothing in these Terms and Conditions shall operate as an assignment of any copyright or any other intellectual property that exists in the BQP Testing.

 

3.2 The BQP Participant shall notify Australia Post immediately if it becomes aware of any infringement, suspected infringement or alleged infringement of the intellectual property rights of Australia Post in the BQP Testing Material or if it becomes aware of any claim that the BQP Participant or its use by any BQP Participant infringes the intellectual property rights of any person.

 

3.3 To the extent permitted by law, Australia Post hereby excludes all liability and warranties in relation to the provision by Australia Post of and the BQP Participant’s use, reproduction or other dealing with the BQP Testing including without limitation, all liability relating to any claim that the BQP Testing Material infringes any intellectual property rights of any person. The BQP Participant acknowledges that Australia Post provides no warranty with respect to the accuracy or operation of the BQP Testing Material or to them being virus free.

4 Indemnity and Disclaimer of Liability

4.1 To the extent permitted by law, Australia Post, its employees, agents and subcontractors will not be liable to the BQP Participant for any loss or damage whatsoever suffered, or that may be suffered (including but not limited to direct and consequential loss) as a result of any act or omission by Australia Post, whether negligent or otherwise, in the performance of any duty, obligation or function under this Agreement or in any way arising out of it being a party to this Agreement, and the BQP Participant hereby releases Australia Post from any claim for any such loss or damage.

 

4.2 The BQP Participant indemnifies Australia Post, its employees, agents and subcontractors from and against all actions, claims and demands (including the cost of defending or settling any action, claim or demand) which may be instituted against Australia Post arising out of or in any way connected with a breach of these Terms and Conditions by the BQP Participant or any person whose acts or omissions the BQP Participant is vicariously liable.

 

4.3 The BQP Participant indemnifies Australia Post against any action, claim or demand by the BQP Participant, its employees, agents or contractors or personal representatives or dependents arising out of or in any way connected with the performance of these Terms.

5  No Reliance

5.1 The BQP Participant warrants that it has not relied on any representation made by Australia Post (particularly in relation to any part of the BQP Testing capability) or upon any descriptions or illustrations or specifications contained in any document supplied by Australia Post.

 

5.2  The BQP Participant acknowledges and accepts that the BQP Testing Material may contain errors. The BQP Participant warrants that it does not rely on the BQP Testing Material being complete or error free.

 

5.3 If any provision of these Terms is held invalid, unenforceable or illegal for any reason, the Terms shall remain otherwise in full force apart from such provisions which shall be deemed deleted.

 

5.4  These Terms will be governed and construed according to the law of the jurisdiction specified in Victoria.


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