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Basic Artwork

Australia Post will issue basic artwork for small and large letters. This is to assist you to correctly address and format Reply Paid responses.

The artwork will include

• Reply Paid address
• Delivery address
• Reply Paid barcode
• Contrast bars

Complex Artwork

Where you require complicated artwork or a different file format, you will have to arrange the layout of your Reply Paid article with a graphic designer or printer. You may print a logo or other print content in the service zone. See the Reply Paid Service Guide (pdf, 1.3MB) for details.

Artwork is available in electronic format. Australia Post only provides artwork in Adobe PDF format. The file can be opened with Adobe Acrobat Reader.

The PDF file format can be imported by Adobe Illustrator.

Printing Logos

If a logo is to be printed on your Reply Paid article, advise Australia Post of this  when completing the application form. Adequate space will be left for the logo to be printed in the top-left hand corner of the article.

Artwork Troubleshooting

* What do I do if the size of the artwork does not match my requirements?

In some cases your requirements may change or printers with different drivers may not print the artwork to the dimensions printed on the artwork. Where new artwork is required, you should contact Australia Post, and new artwork will be supplied at no charge.

Alternatively, you can cut and paste the address components and contrast bars. The artwork must not be re-scaled. 

* What do I do if the barcode does not appear?

Contact Australia Post on 13 13 18 (QLD, WA, TAS) or 13 11 18 (NSW, ACT, Vic, SA, NT).

* How can I edit the artwork?

In most cases, you will need to contact Australia Post, a graphic designer or printer to change artwork. If you make any changes to the address or address details you need to notify Australia Post.

* Do I have to print all the components of the artwork?

You must print the Reply Paid address, delivery address, Reply Paid barcode and contrast bars according to Australia Post print specifications.

If your Reply Paid articles do not comply with Australia Post print specifications, you will need to re-print the articles to continue to use the service. 

A higher price will be charged for any articles that do not comply with the addressing and formatting standards.

Australia Post recommends you have your Reply Paid articles printed by a professional printing company. Australia Post can also offer printing services if required.