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About MasterSoft Research

Founded in 1988, Mastersoft Research is a leading provider of customer information integrity solutions to enterprise organisations within Australia and New Zealand.  Our clients include a wide selection of blue chip organisations across the finance, banking, insurance, telecommunications, utilities and government sectors. 

Mastersoft Research has an unrivalled reputation in the marketplace for delivering exceptional data quality solutions for complex customer enterprises through our flagship series of data quality products named Harmony.

Harmony helps businesses to:

• Build better business insight
• Enhance customer relationships
• Manage customer compliance and regulatory requirements
• Manage customer operational business requirements
• Manage customers during organisational growth
   
  

Headquartered in North Ryde Australia, Mastersoft Research’s customer data quality software solutions are certified across the total range of AMAS accredited software solutions.  Our products are employed in a wide range of environments including batch, online and rapid key for all platforms from mainframes to web browsers.

Software Information
 
For the most up to date details of current products, please download the latest AMAS Product Guide.
 

 Harmony Data Quality Series 

The Harmony Series embodies knowledge and technologies in a unique package of capabilities that gives you an end-to-end view of every customer. By managing all aspects of your customer information, Harmony delivers razor sharp customer information to all parts of your business. 

Harmony enables you to:

Manage Data Structure
The Harmony Series manages the structure of your customer data wherever it comes from and whatever its condition. Your customer information can be conformed to any internal and external data standards your business needs.

Extend the Content
Harmony helps you manage the consistency of your customer information by filling gaps and telling you what’s missing. Extend content by linking to external Sources of Truth such as postal address files, spatial codes, socio-demographics, risk data and more.

Understand the Relationships
Harmony recognises all customer relationships that exist within your customer data, whether they are households, families, companies or individuals. This allows you to manage customer relationships more effectively. 

Platforms
MVS, MVS/CICS, UNIX, Windows, Web

Harmony Data validation modules include :

Harmony Post
Harmony Post is an AMAS accredited robust batch and online processing system that matches your addresses against Australia Post's comprehensive Postal Address File (PAF), and assigns a Delivery Point Identifier (DPID).  The benefit to you is that mail items have correct and deliverable addresses and you can take advantage of Australia Post's barcoded bulk mail discounts.

Harmony GeoSpatial
Harmony Geo Spatial uses geospatial datasets such as PSMA in Australia and GeoPAF in New Zealand to enrich addressing data with spatial elements to broaden the data available about clients and households.

Harmony Rapid Address
Harmony Rapid Address eliminates incomplete and inaccurate customer address information, reduces postal costs, improves front and back office productivity and provides a higher quality of customer service.  Rapid Address is AMAS certified and improves the integrity of your address information by giving you direct access to the complete Post Office Address File containing all postal addresses across the entire country. It provides rapid key and predictive data entry to minimize gaps and speed efficient processes around capturing all important client information.

 NADIS Product Suite
 
NADIS comprises a comprehensive range of data quality software products including the AMAS accredited NADIS Post.  NADIS is the predecessor of the Harmony Data Quality Series.
 
Pricing

For pricing on the Harmony Data Quality Series or for more information on Mastersoft Research’s extensive range of customer information integrity solutions, visit the Mastersoft Research website at www.MastersoftResearch.com or contact Mastersoft Research on (02) 8870-9500. 

Contact Information

All product information is as supplied by the company represented on this page and is not endorsed by Australia Post. AMAS^® certification relates only to the address matching component of the product.