Sometimes you need to write letters that are more formal and to people you don’t know. These types of letters are often called business letters.

Maybe you need to write to an organisation for information to help you with a school assignment. Or you might want to find out what your local area is doing to support the Clean-up Australia campaign.

Whatever the reason, it’s important that you follow some layout and writing guidelines so that your letter is easily understood.

Useful tips

Follow these tips to make sure you write business letters properly so you receive the information you need.

• Make sure you put the date on the letter.
• Always include your address so they know where to send the reply.
• Address your letter to Dear Sir/Madam if you don't have a contact name, because you don't know if they are male or female.
• Keep your letter clear, simple and to the point.
• Make sure you spell all words correctly. Check a dictionary to make sure. Or try this on-line dictionary at  www.dictionary.com
• 'Yours faithfully' is a polite way of finishing a letter to someone you don't know. Otherwise 'Yours sincerely' is the conclusion to use.
• Always keep a copy of the letter as a record of having sent it.

New Letter Writing Interactive

This is a fun way to learn about letter writing, check out the sample letters, helpful hints and the fantastic letterhead designs to choose from. 

Sample letter
Have a look at this sample letter  (pdf 44kb) for ideas of an appropriate layout and the important elements to include. You will need Adobe Acrobat on your computer to display this file. If you cannot access the file, call 13 13 18.