We work with companies to improve the effectiveness of direct marketing and direct mail. We do this via the analysis of our clients' consumer data and data collected direct from consumers specifically for direct marketing purposes.

Respecting both company and consumer privacy is of utmost importance to us and is fundamental to the way we do business. To meet your expectations about privacy and confidentiality we have operational processes and procedures which comply with:

• National Privacy Principles and Information Privacy Principles made under the Privacy Act 1988 (Commonwealth)
• Australian Postal Corporation Act 1989 (Commonwealth)
• Australian Direct Marketing Code of Practice

For further information on how First Direct Solutions and Australia Post respects the privacy and confidentiality of its customers, business partners and suppliers, please see the Australia Post Privacy Statement.

Security of data
First Direct Solutions has stringent physical, electronic and managerial procedures to safeguard and secure all data collected by us or supplied to us by our clients.

Privacy Policy Enquiries
If you have any questions or concerns regarding First Direct Solutions privacy procedures, please contact: