Australia Post is one of Australia’s longest established businesses and has one of the most recognisable and trusted brands in the country. 

We are widely acknowledged internationally as a leading postal business and operate one of the country’s largest and most accessible retail networks with over 4,000 outlets servicing communities across Australia.

Around one million customers visit Australia Post outlets each business day for access to a wide range of services such as letters and parcels, agency bill payments, banking and identity verification services.  Australia Post also offers a range of general merchandise including office products, greeting cards, gifts and souvenirs.

Australia Post is offering an exciting opportunity for people with excellent customer service and communications skills and experience in management and retailing to become part of its network of franchisees.  This is a chance for highly motivated, dynamic people to invest in a business with an established customer base, proven product and service offer, strong market position and a well recognised highly valued brand.

Key benefits of the franchise model include:

• use of Australia Post’s well established brand
• no capital outlay for premises fitout or stock (turnkey operation)
• a fully equipped outlet with stock provided on consignment
• access to management and business systems
• on-going professional training and support
• point-of-sale and marketing programs
• shared ongoing revenue.

The franchise model at a glance

• Franchise fees are generally between $250,000- $900,000 (ex GST).
• 10 year term with exit payment on expiration.
• 4-5 months start up time (unpaid) including comprehensive training*.
• Shared risks and benefits to both parties.
• Franchises are available in Queensland, New South Wales, Victoria, South Australia and West Australia. 
• Franchisee costs include franchise service fee and technology levy, all labour and related costs, utility charges, cleaning, consumables, shrinkage and business services (legal, accounting).
• Australia Post covers rent, property management and maintenance, fixtures and fittings, cash collection charges, advertising and promotional materials, fit out and equipment (including software licences) and electronic point-of-sale technology costs.
• Typical trading hours are 9am to 5pm Monday to Friday.
  9am to 12 noon Saturday. 

To find out more about this opportunity or to apply to become an Australia Post franchisee call 1800 657 975.

 Application Form (pdf, 148 kb)

Adobe Acrobat is required to read pdf files. (If you cannot access these files, please call 13 13 18.

Services available at Postal Outlets include:

• banking
• bill payment
• domestic money orders
• letters
• identity management
• international money orders 
• parcels
• passport applications
• retail merchandise
• travellers cheques