Post’s primary objective is to provide a high-quality, on-time, affordable and reliable mail service to all Australians, regardless of their location, while operating commercially and profitably.
It is also extending and adapting its services beyond the realms of mail in order to meet its customers’ needs in the new world of messaging and e-commerce. This includes providing first-class logistics, retail and financial services.
As a progressive and commercial government business enterprise, Post is committed to making the best use of its assets and earning profits to reinvest in its business, to continue to meet both statutory requirements and changing customer needs.
YESTERDAY
Post’s origins lie in the first postal act of 1825, which enabled the New South Wales Governor to fix postage rates and appoint postmasters outside Sydney. With Federation, the Commonwealth Postmaster-General’s Department (the PMG) was created in 1901. The PMG became responsible for both telephone and mail services across the nation. Major events from Federation through to the 1960s included the introduction of overseas airmail, aerogrammes, automatic teleprinters, and in 1967, the allocation of postcodes to every city, suburb and regional centre.
In 1975, the Australian Postal Commission (Australia Post) and the Australian Telecommunications Commission (Telecom Australia) were created out of the old PMG. The Australian Postal Corporation Act 1989 made Australia Post a self-funding government business enterprise with a board, and a charter to operate commercially while meeting its Community Services Obligations.
In the late 1990s, Post began the biggest change program in its history, FuturePost. This implemented barcoding and new automated mail processing technology, and delivered to Australia one of the world’s highest quality postal services. In late 2000, Post’s launch of its suite of e-commerce products and services reflected its commitment to the new economy.
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