Australia Post : Annual Report 2000-2001

	Letters
	Parcels
	Logistics
	Retail & Financial Services
	Customised Services

Australia Post is a government business enterprise - wholly owned by the Commonwealth of Australia - with a charter to operate commercially while meeting its Community Service Obligations.

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		About Us: Today, Tomorrow and Yesterday Highlights 2000-2001 Our Strategy Year in Review Financial Results Business Environment Post at a Glance


		Highlights & special achievements Building on FuturePost Launching new services Fleet management Streamlining & cost savings Building the future


		Retail highlights Financial services The year ahead Philatelic highlights and Stamp Gallery


		Highlights Building on traditional services Building bridges for large mailers Building on customer management Building relationships with suppliers The year ahead


		Surveys Website Customer contact centres Complaints management Postal Services Consultative Council


		Sponsorships Environmental initiatives


		Productivity Gold Post 2000 OH&S Intranet-based tools Diversity Industrial relations


		Management vision Achievements Succession & leadership Organisation outline


		Board of Directors Corporate Governance


		Financial Reports - PDF (441KB) Community Service Obligations - PDF (504KB) Statutory Reporting Requirements - PDF (63KB)