Australia Post Annual Report 2005/06

Australia Post’s main point of connection with major business customers is through dedicated account managers. For those who lodge bulk mail it is through the Major Mail Users of Australia (MMUA) industry network. The Bulk Mail Partner program, which we developed in partnership with the MMUA and major mailing houses in the previous financial year, gives official recognition to mailing houses that have invested in processes to make mail lodgement more efficient and effective.

We also consult directly with the Australian Direct Marketing Association (ADMA) and Australian Business and Specialist Publishers (ABSP).

The Postal Services Consultative Council (PSCC) is chaired by a member of the Australia Post board and is representative of the community we serve. It advises Australia Post on matters relating to postal services and improving communication with customers. The PSCC met three times in 2005/06. Council members are: Peter McLaughlin, Director, Australia Post (PSCC Chairman); Brian Baulk, former Divisional Secretary, CEPU; Bill Blair, former Group General Manager, Queensland United Foods (NSW); Colin Brideson, retired school principal, board member of Masonic Homes (SA); George Etrelezis, Managing Director, Small Business Development Corporation (WA); Tom Greene, Managing Director, Ortega Publishing (NSW); Marie McGrath-Kerr, Chairman, Post Office Agents Association Ltd (Tas); Margaret Smith AO, former National President, Country Women’s Association (NSW); Rob Spence, Chief Executive Municipal Association of Victoria (Vic) and Rob Tolmie, Managing Director, Extrafilm (Qld).