Australia Post seeks to conduct its business with integrity, honesty and fairness and in compliance with all relevant laws, regulations, codes and corporate standards. A board-approved Code of Ethics sets out clearly the ethical standards that are expected of both directors and employees in their dealings with customers, suppliers, the corporation and each other.

Any action or omission that contravenes the Code of Ethics constitutes misconduct and is subject to counselling or disciplinary action appropriate to the circumstances and seriousness of the behaviour. Disciplinary action may include dismissal.

Australia Post’s whistleblower policy encourages the confidential disclosure of serious breaches of the Code of Ethics, particularly where criminal activity may be involved. An independently operated contact service is in place for the lodgement of any such whistleblower complaints.

A senior management Ethics Committee oversees the application of the Code of Ethics across the organisation.