• We met or exceeded all of our regulated performance standards, including delivering 95.6 per cent of domestic letters on time.
  • We delivered 97.4 per cent of bulk letters for Australian businesses on time or early.
  • We introduced state-of-the-art radio frequency identification (RFID) technology to monitor our service performance for domestic letters.
  • EDI Post changed its name to eLetter Solutions and introduced a range of innovative services to help businesses create and send mail.
  • Direct mail volumes increased by 6 per cent and revenue increased by 6 per cent.
  • International letter volumes increased by 6.1 per cent.
  • We continued to operate one of the most affordable and reliable letter services in the world.
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