Home > Core Business: Letters > Letter volumes and revenue

Most of the growth in our letter volumes has been in the area of direct mail, where volumes were up around 6 per cent this year (compared with 5 per cent last year). At the same time, transactional mail volumes decreased in some market segments as businesses conducted more transactions electronically.
A 0.2 per cent increase in total domestic letter volumes provided revenue growth of 0.4 per cent. Unaddressed letter revenue grew by 4.8 per cent on a volume growth of 1.8 per cent. With the inclusion of associated letter products (such as eLetter Solutions), overall revenue growth for the letters business was 2.7 per cent.



