Australia Post Annual Report 2005/06

Australia Post’s national Staff Attitude Survey, conducted in 2004/05, provided a number of insights into staff views on workplace issues, including:

	positive levels of employee engagement and pride in working for Australia Post and its corporate goals and objectives
	a strong perception that Australia Post is highly regarded by its customers and the general public and is socially responsible
	staff commitment to fostering a work culture that encourages productive and effective customer relationships.

As a result of the survey, strategies have been developed at corporate and divisional levels to address issues such as improved performance management (incorporating better communication, teamwork and reward and recognition). Line managers and staff at each work centre have developed their own action plans and activities to enhance communication, collaboration and co-operation, performance management and job satisfaction.

Nearly 70 per cent of employees participated in a follow-up survey in May 2006, compared with almost 69 per cent last year.