Home > Core Business: Retail & Agency Services > 2005/06 highlights

| Our people served more than one million customers every business day in our 4,462 postal outlets. | |
| We introduced a range of new personal identification services, including a Working with Children identity check for the Department for Community Development (DCD) in Western Australia. | |
| We conducted 1.01 million passport applications for Australians travelling overseas. | |
| We processed 194 million agency-based banking and bill-payment transactions. | |
| Within 24 hours of each Australian gold medal win at the Commonwealth Games, we designed, printed and distributed postage stamps to celebrate the achievements of our champions. | |
| Under the same program, we released more than 100 new stamps in less than two weeks (compared with our normal stamp program of 60 stamps per year). | |
| Under a federal government initiative, we installed new technology that will give 266 remote and rural licensed post offices access to 77 financial institutions by the end of 2006. | |
| We introduced a Demand Chain Management system that will allow us to better match our stock to the buying needs of our customers. |



