Profit before tax of
$552.1 million.

We made a before-tax profit of $561.7 million.

Return on average operating assets of 15.6 per cent.

We achieved a return on average operating assets of 19.6 per cent.

Return on equity of
15 per cent.

We achieved return on equity of 16.8 per cent.

Deliver 94 per cent of domestic letters on time.

We delivered 96.3 per cent of domestic letters on time.

Maintain 4,000 postal outlets, including 2,500 in rural and remote areas.

We maintained 4,449 postal outlets, with 2,553 of these in rural and remote areas.

Maintain 10,000 street
posting boxes.

Achieve attendance rates of 94 per cent.

We achieved attendance rates of 94.6 per cent.

Reduce our lost-time injury frequency rate to 8.5.

We achieved 7.4 lost-time injuries per million work hours.