In 2006/07, we continued to promote mail as an effective and relevant form of communication. And we backed that up with a raft of new and innovative products. As a result, we achieved our fourth consecutive year of growth in mail volumes – our strongest growth year since the 1990s.

• At a time when mail volumes around the world are generally in decline, we experienced our strongest growth year since the 1990s.
• We continued to operate one of the most affordable and reliable letter services in the world.
• We delivered 96.3 per cent of domestic letters on time or early.
• We delivered 96.9 per cent of bulk business mail on time or early.
• Direct mail volumes increased by 8 per cent and revenue increased by 8 per cent.
• We launched a campaign to promote the effectiveness of paper-based communications.