Employee communications are a strategic priority for Australia Post: as our people are key stakeholders in our business, it is vital that we involve and engage them. We produce regular publications – including Post Journal, Contractor News, Licensee Bulletin and staff information bulletins – to advise our people of business decisions and inform them about various areas of the business. Our intranet system (which can currently be accessed by approximately 10,000 staff) includes information and updates from all areas of the business.
Strategies have also been developed at divisional levels to address issues identified in the 2006 survey results. At the local level, individual work centres have implemented a variety of action plans to address those issues – including toolbox talks to increase communication, improved reward and recognition programs, and job rotation to help people learn new skills. In May 2007, we conducted our third annual survey to gain continued insight into the views of our people. Almost 25,000 employees (73 per cent of our staff) responded to the survey (3 per cent more than in 2006). Further action plans, based on the results of this survey, will be implemented in the 2007/08 financial year.  © Copyright 2007 Australia Post |
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Staff opinions from the 2006 national Staff Attitude Survey have been invaluable in developing Australia Post initiatives in 2006/07, including the EVP, our Age and Youth Strategy and the