Self-Managed Super Funds

About SMSF Gateway
How it works
About SuperStream
Support & FAQs

Changes to the Australia Post SMSF Gateway Service

From 30 November 2025, we will no longer offer subscriptions to the Self-Managed Super Fund Gateway Service.

If you’re a subscriber, you can continue accessing the service until your subscription expires. We recommend you arrange an alternative messaging service and download all required SMSF data prior to your subscription expiry date.

If you have any questions, please email superannuation@auspost.com.au.

What is the Australia Post SMSF gateway service?

The Australia Post self-managed super fund (SMSF) gateway service helps trustees and administrators of SMSFs meet the ATO SuperStream 3.0 data standards.

We are solely a communications and messaging service, and do not offer any superfunds as part of the service subscription. As a digital platform, we only offer online support.

An easy way to comply with ATO data standards

If you're a trustee or administrator of an SMSF, and you're worried about meeting the compulsory government SuperStream data standards, we can help.
Australia Post's SMSF Gateway Service will allow you to receive messages in a way that:

meets SuperStream 3.0 data standards
is cost-effective
is quick and easy to set up
doesn't require updates to IT systems

The service complies with the SuperStream 3.0 requirements in receiving readable messages from employers and other superannuation funds.

Get started

Please read our Terms and Conditions before subscribing for this service.

Subscribe now Log in

Pricing

An annual subscription fee of $59.99 (inclusive of GST) applies for the SMSF Message Gateway Service.

We accept payment online by credit card (Visa, MasterCard and AMEX) or at Post Offices using cash or EFTPOS.

More information

Visit the following sections to learn more:

Our SMSF Message Gateway Service is an end-point gateway service for all electronic messages from employers and other superannuation funds. The service is designed to meet the ATO's Superstream 3.0 electronic data message requirements for gateways.

If you are subscribed to the SMSF Gateway Service, your licence will enable you to receive superannuation transaction messages and provide a customer portal to enable rollover functionality in compliance with the SuperStream 3.0 requirements.

As an SMSF trustee, you will need to inform your employer of your nominated endpoint as provided by the SMSF Gateway Service.

Once provided to your employer, the service will deliver superannuation transaction messages via a secure electronic distribution network to your nominated email address.

SuperStream is a set of government reforms, designed to improve the ‘back office’ administration of everyday superannuation transactions.

From 1 Oct 2021, all trustees of SMSFs must comply with the SuperStream 3.0 data and e-commerce standard. This means that employers will be able to send superannuation contributions and data to multiple funds in one standard electronic format, instead of sending information to separate funds in multiple formats.

As a trustee of an SMSF, you need to ensure you can receive electronic messages in accordance with the new standard from your employer.

For more on the data and e-commerce standards, visit the SuperStream page on the Australian Taxation Office (ATO) website.

Service closure: final date to subscribe 29 November 2025

We’re committed to the simplification of the products and services we offer to customers, to ensure we remain sustainable. After careful consideration, we have decided to close subscriptions and transition towards closing the service after all current subscriptions expire.

The final date to purchase a subscription will be 29 November 2025. New subscriptions will be valid for one year only. From 30 November 2025, you won’t be able to buy or renew subscriptions with Australia Post.

The service will remain operational until all subscriptions expire. After your subscription expires, you will no longer have access to the service.

You can continue to access the service and receive transaction messages until your subscription expires. After your subscription expires, you will no longer have access to the service.

Your subscription expiry date is displayed under your ‘List of registered funds’ when you log in to the service at https://smsf.auspost.com.au/

We recommend you download and save your SMSF data, including past contributions, rollovers and invoices, prior to your expiry date. After this date, you will no longer have access to the service.

To ensure you continue to meet the compulsory SuperStream data standards for your SMSF, we also encourage you to arrange an alternative messaging service before your expiry. The service you choose will provide you with a new electronic service address (ESA) for your SMSF contributions, rollovers and release authorities.

You will be required to provide the new ESA to:

the Australia Taxation Office, and
any employer/s making contributions to your SMSF

When you’re logged in to the SMSF Gateway, your SMSF contributions, rollovers and invoices can be downloaded via the left navigation menu.

For contributions and rollovers, you can download your data via the ‘View contributions’ and ‘View rollovers’ tabs on the left navigation menu. Perform a search for the date range you want to capture and click the ‘Save as CSV’ button, which will appear after the search is complete.
For past invoices, go to the ‘View past invoices’ tab and select a PDF to download.

We recommend you download and save your SMSF data before your subscription expires. After the expiry date, you will no longer have access to the data captured during your subscription.

Contact us

Still have questions? Email us at superannuation@auspost.com.au

If you're an existing subscriber, please include the following details so we can tailor our response to you:

your self-managed super fund ABN
the email address you use to log in to the SMSF Gateway Service

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