Sustainability

Video: A man walks past an Australia Post delivery van at a facility. 
 
Video: 2025 Sustainability Roadmap Reflections, Delivering For People 
 
Video: Nicky Tracey speaks to the camera.  
 
Audio (Nicky): When you're on a journey, it's important to look back at where you've come from. In 2022, Australia Post set out with our 2025 Sustainability Roadmap to create a more sustainable future that benefits all Australians.  
 
Video: People taking part in community activities, talking and laughing together.  
 
Audio (Nicky): One area we focused on was delivering for people, and we're proud of the steps we've taken and what we've accomplished.  
 
Audio (Nicky): We are really proud of our partnership with the Indigenous Literacy Foundation, where we deliver books into remote Indigenous communities. We have delivered more than 600,000 books into those remote communities, many of which are in local Indigenous languages. 
 
Video: A lady in an Indigenous Literacy Foundation t-shirt reads books with primary-school aged children in a classroom. Children read books together in the playground. 
 
Audio (Nicky): As part of our 2025 Sustainability Roadmap, we have delivered our 20 millionth Connection Postcard in partnership with Beyond Blue. These postcards have been delivered into households across the country and have mental health wellbeing information and services. 
 
Video: An Australia Post van drives through a regional area. A man takes the Beyond Blue Connection Postcard out of his mailbox. A delivery van drives down a suburban street. A motorbike Postie delivers the mail. A person looks at the Connection Postcard. A man chats with a friend. 
 
Audio (Nicky): We have awarded grants into communities across the country. These grants help people connect at a local level for mental health and wellbeing.  
 
Video: Community group members arrive with morning tea and chat at the Bonnie Doon Community Group. People sort clothing and serve customers at a charity shop. 
 
Video: George Papanikolopoulos speaks to the camera.  
 
Audio (George): In society we talk a lot about fairness and level playing fields. The playing field isn't level by itself. So we've got to be deliberate. It needs us and our community of corporates to help  the playing field become level. 
 
Video: George speaks with two colleagues in the Australia Post Support Office. 
 
Audio (George): I'm proud to say that we beat the target of $100 million in spending with Indigenous and social enterprise over the last three years. In fact, we exceeded it by more than 10%. 
 
Video: Delivery truck being closed.  
 
Video: Alison Oblak speaks to the camera.  
 
Audio (Alison): Diversity and inclusion has changed a lot in the last three years at Australia Post. We recently achieved gold status in the Australian Workplace Equality Index. And I think that that's really helped the rest of the company and outside of Australia Post recognise us as an inclusive employer. 
 
Video: Team members enjoy the Midsumma Festival and march in the parade behind a dress made from Australia Post satchels. A delivery truck leaves a facility. Post Pride team members marching and celebrating at Midsumma. A team member delivering a parcel to a customer’s home. 
 
Audio (Alison): We've made great progress at Australia Post, and I feel really proud to work somewhere where everybody is welcome to be themselves. Whether you work with us, for us, whether you shop with us, to work somewhere where we're representing all of Australia is really important to me. 
 
Video: Australia Post logo and closing music. 

Video: The sun rises over the horizon. 
 
Video: 2025 Sustainability Roadmap Reflections, Delivering For Our Planet 
 
Video: Richard Pittard speaks to the camera.  
 
Audio (Richard): It's been a true collective effort from across the enterprise to ensure that we met and exceeded our emissions reduction target.  
 
Video: A delivery van drives down the road. A forklift unloads an Australia Post truck. The Australia Post plane taxis in and its cargo is loaded. 
 
Audio (Richard): Our fleet makes up over 90% of our emissions at Australia Post. So going forward, we need to think about how we are reducing emissions from fleet, how are we moving to greater network efficiencies and how are we building new assets that accommodate electric vehicles and low carbon fuels for the future. 
 
Video: An Australia Post electric delivery van.  
 
Video: Ainsleigh Thomas speaks to the camera, in front of the electric van. 
 
Audio (Ainsleigh): Part of my role at Australia Post is electrifying our fleet, across our electric delivery vehicles, vans, trucks and prime movers.  
 
Video: People talk next to a mid-sized Australia Post electric truck. Ainsleigh and her colleague talk and walk alongside the electric van. A StarTrack truck is loaded. 
 
Audio (Ainsleigh): I've been lucky enough to work across multiple different business units at Australia Post. One that I'm most proud of is the implementation of higher productivity equipment into the StarTrack network with our line haul subcontractors. So more freight on the road with less trucks on the road. 
 
Audio (Richard): There's a lot to be proud of in terms of how far we came under the 2025 Sustainability Roadmap. We set out to achieve 100% renewable electricity across our operational sites, and we achieved that. And we exceeded our targets in terms of resource use, recycling and waste management.  
 
Video: Parcels move through the sorting facility. Team members sort mail to prepare for delivery. 
 
Audio (Richard): We're working hard to reduce the impact associated with Australia Post packaging, but acknowledge that we didn't achieve everything that we wanted to under the Sustainability Roadmap. 
 
Video: Parcels move through the sorting facility. Team members look at Australia Post packaging in a meeting.  
 
Audio (Richard): In particular, we're challenged with being able to recover soft plastics at scale in Australia, and these are systemic issues that are not particular to Australia Post. Notwithstanding these challenges, we'll continue to work with our partners and with government to find more sustainable ways to manage packaging at Australia Post. 
 
Video: George Alexander speaks to the camera.  
 
Audio (George): Facilities of the future will end up having sustainability as part of our overall construction brief and design. So how do we eliminate waste, reduce the amount of materials we use and drive efficiency. 
 
Video: A timelapse of facility construction. Parcels move through the sorting facility and are handled by team members. Solar panels on the facility roof.  
 
Audio (George): It's also our day to day operations, so that might mean reducing double handling, improving efficiency, reducing waste, recycling all of those types of things.  
 
Video: Team members sort parcels. An artist’s impression of a new Australia Post facility.  
 
Audio (George): We've moved away from it being something that we sometimes do to something that is now a core part of what we design for, for the future. At our existing facilities we've really focused on looking at what we can do now. Upgrading things like lighting as well as installing solar panels or considering batteries where that makes sense. 
 
Video: A timelapse of the installation of solar panels. An aerial view of an Australia Post facility with solar panels on its roof. A timelapse of delivery drivers collecting parcels at the sorting facility.  
 
Audio (Ainsleigh): Our sustainability goals are important to me because it makes us feel like we're contributing to a bigger picture and making an impact.  
 
Video: Close up of the electric van. The van moves through the facility.  
 
Audio (Ainsleigh): It's important to work for a company that's making a difference, not just talking about it. 
 
Video: Australia Post logo and closing music. 

Video: The exterior of the Australia Post Williamstown post office. 
 
Video: 2025 Sustainability Roadmap Reflections, Delivering Prosperity 
 
Video: George Papanikolopoulos speaks to the camera.  
 
Audio (George): Delivering prosperity for us is all about growing ethically, sustainably and profitably and winning in the right way.  
 
Video: George meets with two colleagues at the Australia Post Support Office. Parcels move through a sorting facility, with team members loading parcels into delivery vehicles. 
 
Audio (George): We're very careful and we're very deliberate about making sure that everyone we deal with and who they deal with meets our standards for, traceability, being ethical in their sourcing practices, treating their people in the right way. And that for us is core to what we do. We're asking real questions of our suppliers, and we're asking them to demonstrate to us, where they're getting their products from, how they're doing their sourcing, who they are dealing with and how they're dealing with them. 
 
Video: A delivery driver closes a van, with parcels in hand for delivery.  
 
Video: Anthony Scundi speaks to the camera.  
 
Audio (Anthony):  Good reporting is important because it's all about trust. The Australian community puts a great deal of trust in us. We are one of Australia's most recognised brands. 
And part of that comes the responsibility of transparent reporting. 
 
Video: An Australia Post facility, with delivery vehicles in the car park. A driver closes an Australia Post truck and drives away. Anthony speaks with colleagues in the Australia Post Support Office.  
 
Audio (Anthony):  Not only does that support the trust that the Australian community puts in us, but it allows us as a business to make better decisions, in what is an increasingly challenging environment as we transform as an organisation. 
 
Video: Anthony speaks with colleagues in the Australia Post Support Office. 
 
Audio (Anthony):  So group procurement, we worked really closely with the group sustainability office, to develop the ethical sourcing and modern slavery risk framework to ensure that group sustainability’s framework and group procurement’s framework aligned and worked in tandem together. 
 
Video: A driver opens a StarTrack delivery truck. Team members serve customers in a post office. 
 
Audio (Anthony):  I'm most proud of the fact that our modern slavery risk framework has expanded. So we have visibility and due diligence where the boots are on the ground. The opportunity to positively impact on an individual's life is part of what drives me. And that's what I'm most proud of. 
 
Video: A close up of an Australia Post delivery vehicle.  
 
Video: Australia Post logo and closing music.