How to make a claim
Making a claim with Australia Post Insurance is designed to be as simple, fast and hassle-free as possible.
We don't believe that you should have to fill in lengthy, complicated insurance forms, so we utilise a phone based system to help deliver a great claims service.
Car insurance claims
To make a car insurance claim, simply call 1300 885 996 with your claim details and our friendly customer service team will guide you through the process.
Customer support
Customer service:
1300 858 747
Claims service:
1300 885 996
