PART B - DOMESTIC POSTAL SERVICES
33.1 All letter mail, except as provided for in clause 33.2, may be carried by air transport where that carriage would expedite its delivery and it is practical to do so.
33.2 Letter mail lodged for carriage by the following services is not required to be carried by air transport:
33.2.1 PreSort Letter service, when carried at offpeak delivery times;
33.2.2 local delivery service for letter mail; or
33.2.3 unaddressed delivery service.
34.1 Australia Post may from time to time designate offices, or counters in offices, as philatelic sections from which any philatelic materials or services provided by Australia Post may be obtained.
34.2 Stamps will be sold by Australia Post without regard to differences in the designs or issues of particular denominations, except at philatelic sections.
34.3 Australia Post may from time to time limit the quantities of stamps of a particular design or issue that may be purchased by each purchaser from philatelic sections.
34.4 Philatelic materials and services may be obtained by post from such philatelic sections and in accordance with such conditions as Australia Post may from time to time publish.
34.5 Australia Post may publish dates before or after which stamps of any design or issue shall not be sold and may vary any date so published.
35.1 Philatelic materials issued by postal administrations of Territories and overseas countries may be sold by Australia Post at philatelic sections in accordance with arrangements made between Australia Post and those administrations.
35.2 Philatelic materials and stamps issued by Australia Post and may, subject to any arrangement referred to in clause 35.1, by other postal administrations, be sold overseas by postal administrations and other agents appointed by Australia Post for that purpose.
36.1 Subject to clauses 36.2 and 36.7, where stamps are sold by Australia Post from philatelic sections, they shall be sold at face value.
36.2 Where stamps sold by Australia Post from philatelic sections are:
36.2.1 specially packed; or
36.2.2 affixed to envelopes or other wrappings,
a charge may be made by Australia Post for the pack or wrapping in addition to the face value of the stamp.
36.3 Where a person who purchases a stamp from a philatelic section for a value equivalent to or greater than the postage payable on a standard article, requests at the time of purchase that the stamp be lightly postmarked, that postmarking shall, if made, be made without charge.
36.4 A stamp postmarked pursuant to clause 36.3 may be unaffixed, affixed to an envelope or wrapping pursuant to clause 36.2.2 or affixed to an envelope or wrapping provided by the purchaser.
36.5 Where a stamp has been postmarked pursuant to clause 36.3 and delivered by Australia Post to a purchaser, or at the purchaser's direction, that stamp is not valid for the payment of postage.
36.6 A person who requests Australia Post to affix a stamp that has been purchased from a philatelic section to an article provided by him shall pay to Australia Post the charge determined by Australia Post for that purpose.
36.7 Australia Post may from time to time decide that particular stamps issued by Australia Post may be:-
36.7.1 overprinted by indelibly marking the surface of each stamp with the word "specimen" which may be displayed in one or more than one form of type face;
36.7.2 specially packed or affixed to envelopes or other wrappings;
36.7.3 made available for sale, either individually or in sets, at philatelic sections; and
36.7.4 sold at such composite charge as Australia Post may determine for the stamps and the packs or envelopes with them.
36.8 Where a stamp has been obliterated pursuant to clause 36.7.1, that stamp or any stamp in a set made up for sale in a pack or affixed to an envelope, shall not be valid for the payment of postage.
37.1 An article may be lodged in an express post envelope, express post container, or an express post platinum container supplied by Australia Post or as an express post parcel for carriage by the express post service.
37.2 Articles may not be lodged for carriage by the express post service in conjunction with any other Australia Post service.
37.3 Express post envelopes may be used only for the carriage of documents.
37.4 Where an express post envelope does not comply with clause 37.2 delivery will not be guaranteed in accordance with clause 40.1.
38.1 Postage payable for the carriage of an express post envelope, express post container or express post platinum container shall be at the rates determined by Australia Post for carriage by the express post service at the time the express post envelope, express post container or express post platinum container was purchased.
38.2 Postage payable for the carriage of an express post parcel shall be calculated in accordance with the express post parcel rates determined by Australia Post.
38.3 When, on lodgement of the article, the barcoded strip which indicates postage is no longer intact or has been tampered with, postage at the prevailing rate shall be due on the express post envelope, express post container or express post platinum container and no account shall be taken for any amount of prepaid postage.
38.4 An express post article which does not comply with the conditions for carriage of the express post service shall be carried at a rate of postage applicable to the article at the time of lodgment. In assessing the applicable rate of postage, a credit shall be given for postage prepaid on the article which shall be an amount equivalent to the purchase price of a single like article at the time of lodgment. Where the amount credited is less than the applicable rate of postage, the difference shall be affixed to the article by postage stamp.
39.1 Australia Post guarantees delivery of express post articles within specified times between specified places, when the article is lodged for carriage within Australia by the specified posting times published by Australia Post.
39.2 An article that is lodged for carriage by the express post service between places where either or both of which have not been specified in accordance with clause 39.1, shall receive priority handling throughout its carriage but shall not be guaranteed delivery within a specified time.
39.3 Except for postage rates specified in clause 38, an express post article shall be governed by the conditions of the express post service prevailing at the time of lodgment and not those conditions prevailing at the time the express post article was purchased.
39.4 Delivery shall not be guaranteed by Australia Post under clause 39.1and the article may be deemed undeliverable and returned to the sender where:
39.4.1 non-delivery or delivery is caused by events beyond the control of Australia Post including, without limitation, strikes, industrial disputes, labour unrest, natural disasters, Acts of God, floods, fires, weather conditions, war, civil unrest, an incorrectly addressed article or if the article is an express post platinum container, the premises are unattended or there is no person present to whom the article can be delivered in accordance with these terms and conditions; or
39.4.2 the addressee has requested a redirection of articles before delivery by the Redirection Service or otherwise.
39A.1 Australia Post shall obtain a signature from the person to whom an express post platinum container is delivered.
40.1 Where an express post article is not delivered within a time specified by Australia Post for that delivery and the provisions of clauses 40.2 and 40.3 have been satisfied, Australia Post will provide to the customer a replacement express post envelope or express post container or an express post platinum container or the postage paid on the carriage of an express post parcel will be refunded to the person who paid it.
40.2 A customer wishing to claim an entitlement under clause 40.1 must produce to an office:
40.2.1 the barcoded strip endorsed "sender to keep"; or
40.2.2 the posting receipt.
40.3 Australia Post is not liable for the guarantee under clause 40.1 unless:
40.3.1 postage has been paid for the carriage of an article by the express post service;
40.3.2 the article was lodged by the specified posting time in accordance with the specified lodgment conditions;
40.3.3 the article is not excluded from guaranteed delivery by clause 39.2;
40.3.4 the failure to deliver the article within the specified time was not caused by events beyond the control of Australia Post as set out in clause 39.4; or
40.3.5 the sender was not alerted to the possibility that the article might not be delivered as guaranteed by either:
(i)a notice displayed on the post-box or at the office at which the article was lodged; or
(ii)other public announcement or advertisement given to the public at large or to those members of the public potentially affected.
40.4 The provision of a replacement express post envelope or container or the refund of postage on an express post parcel under clause 40.1 shall be additional to any compensation which may be payable under clause 73 for lost or damaged articles.
41.1 A seasonal greeting card shall be carried at the rate of postage determined by Australia Post and shall be subject to such conditions as Australia Post may from time to time determine including (but not limited to):
41.1.1 limiting the period in which seasonal greeting cards may be lodged and carried;
41.1.2 limiting the dimensions and mass of a seasonal greeting card to being no greater than a standard article, and
41.1.3 requiring the envelope in which the seasonal greeting card is enclosed, to be endorsed "CARD ONLY".
42.1 This clause does not apply to postage prepaid envelopes, parcel post satchels, express post articles, international postage prepaid envelopes and express post international articles.
42.2 Stationery, postage prepaid products and packing and wrapping materials may be sold at such offices and on such conditions as Australia Post may publish.
42.3 Subject to clause 42.4, an item sold under clause 42.2 may have postage included in its purchase price.
42.4 Where postage is included in the purchase price of an item sold under this clause, it shall be indicated by:
42.4.1 a postage stamp, representation of a postage stamp or combination of a postage stamp and representation of a postage stamp affixed to or printed or impressed on the item; or
42.4.2 a postage prepaid imprint printed or impressed on the item.
42.5 For the purposes of clause 42.4.1, the price determined by Australia Post for the sale of the item shall include the amount indicated by:
42.5.1 the postage stamp; and/or
42.5.2 any representation of a postage stamp on the item.
42.6 For the purposes of clause 42.4.2, the price determined by Australia Post for the sale of the item shall include the amount payable for the postal carriage of the item, as provided in clause 12.
43.1 Where:
43.1.1 the proprietor of a hotel, motel or other accommodation establishment in Australia;
43.1.2 the proprietor of an organisation in Australia which offers, to members of the public, a service for the return of lost keys; or
43.1.3 any other person,
has printed or inscribed the information specified in clause 43.2 on a key, or on a tag to be attached to a key, that proprietor or person shall be deemed to have undertaken to pay postage in accordance with clause 43.4.
43.2 The information specified in this subclause is -
43.2.1 the words "postage will be paid on delivery to"; and
43.2.2 the name of the proprietor or the establishment and the address of the establishment referred to in clause 43.1.1;
43.2.3 the name of the proprietor of the organisation and the address of the organisation referred to in clause 43.1.2; or
43.2.4 the name and address of the person referred to in clause 43.1.3.
43.3 At least some part of a key and tag combination that is made up for carriage as a key return article shall project not less than 6 millimetres above a flat surface, no matter how the combination is placed on the surface.
43.4 Where a key referred to in this clause has been lodged in Australia and is not enclosed in an envelope or other wrapping, it shall be carried by ordinary post and delivered to the proprietor or other person on payment of the postage determined by Australia Post for that purpose.
44.1 Australia Post shall provide an articles for the blind service for the carriage by post, other than by electronic mail services, of:
44.1.1 Braille postal articles;
44.1.2 Moon postal articles; and
44.1.3 postal articles containing -
(i) aids for the teaching of Braille to the blind;
(ii) plates for embossing literature for the blind;
(iii) special paper, on which Braille or Moon characters may be embossed or typed, intended solely for the use of the blind; or
(iv) any form of speech recording for the use of the blind;
and weighing not more than seven kilograms.
44.2 A postal article shall not be carried by the articles for the blind service unless:
44.2.1 the article is sent by, or addressed to, a blind person or an institution or organisation recognised by Australia Post as an institution or organisation which is both organised and operated for the primary purpose of serving the need of the blind;
44.2.2 the envelope, wrapping or other cover of the article is left unsealed allowing for postal inspection; and
44.2.3 the words "Material for the use of the blind" or similar words, and the name and address of the sender, appear on the outside of the envelope, wrapping or other cover of the article.
44.3 Australia Post shall determine the rates of postage for any postal article lodged for carriage by the articles for the blind service.
44A Medical/Educational Remote Area Parcel Service
44A.1 Australia Post shall provide a medical/educational remote area parcel service for carriage by post of parcels that:
