(i) where an article is addressed to one person, that person

(ii) where an article is addressed to a person who is deceased:

(a) an executor or administrator named in letters of probate or administration which have been produced at the office at which the article is held for delivery may be regarded as the person to whom the article is addressed;

(b) where no letters of probate or administration have been so produced, a member of the family of the deceased person may be regarded as the person to whom the article is addressed;

(iii) where an article is addressed to a firm, the occupier at the address of the business operated by the firm may be regarded as the person to whom the article is addressed

(iv) where an article is addressed to a partnership, any of the partners may be regarded as the person to whom the article is addressed

(v) where an article is addressed to a company, incorporated or unincorporated association or institution:

(a) any member of the governing body of that association or institution, and

(b) in the case of a company, a liquidator or receiver appointed by a court of competent jurisdiction but not otherwise appointed

may be regarded as the person to whom the article is addressed.

(vi) provided, however, that notwithstanding any indication to the contrary appearing on the article or any other provision of these terms and conditions:

(a) where an article is addressed to an individual at a firm, partnership, company, incorporated or unincorporated association or institution that article shall be deemed to be addressed to the firm, company, incorporated or unincorporated association or institution and not to that individual

(b) where an article is addressed to two or more persons and one of those persons has applied for a redirection under the change of address service the article shall be deemed to be addressed to the person who did not make the application

(c) where an article is addressed to two or more persons, both or all of whom have applied for a redirection to different destinations under the change of address service, the article shall be deemed undeliverable

(d) where an article is addressed to a partnership and one or more of the partners, (not being the managing partner with the authority of the partnership and not being all of the partners), has applied for a redirection under the change of address service, the article shall be deemed to be addressed to the partnership and not to the partner making the application, and

(e) where an article is addressed to a person at a post office box, the addressee shall be the applicant for the post office box or alternatively, if named, a person who resides with the applicant.

(a) a letter

(b) a message or information

(c) a direction to pay an amount of money

(d) an envelope, packet, parcel, container or wrapper containing any matter or thing (including a letter, message, information or direction to pay an amount of money), and

(e) a message, information, or direction to pay an amount of money, that is not in written form.

(i) a service that operates between an office and a locality that is situated on a mail route more than 1.2 kilometres from the nearest office and beyond the area in which postal articles are delivered by postal delivery officer

(ii) the premises to be served by the service cannot be served conveniently by normal roadside delivery

(iii) the number of articles involved does not warrant the establishment or continuance of an office in the vicinity of those premises, and

(iv) a person approved by Australia Post for that purpose agrees to act as custodian of the community bag in accordance with the conditions of his appointment as custodian.

(i) an agency established in a locality which is more than 5 kilometres from the nearest office

(ii) the number of articles involved and the value of postage stamp sales does not warrant the establishment or continuance of an office in the vicinity of the locality

(iii) the number of articles involved and the value of postage stamps sold through the agency will, in the opinion of Australia Post, be sufficient to justify the establishment of the agency, and

(iv) a person approved by Australia Post for that purpose agrees to act as the agent for the locality in accordance with the conditions of his appointment as agent, to operate a community bag service at the locality and to sell postage stamps on behalf of Australia Post.

(i) an article addressed to a person who receives articles through a post office box is deemed to be delivered to that box when placed in that box or a locked bag used in association with that box

(ii) an article addressed to a person who receives articles through a locked bag or private mail bag service is deemed to be delivered by placing it in that bag

(iii) an article addressed to a person receiving mail at private residential premises is deemed to be delivered by:

(a) placing it in a receptacle established at those premises for the receipt of articles;

(b) handing it to that person or to a person who is apparently a responsible resident of those premises; or

(c) if a parcel post article, left otherwise in accordance with the written instruction of the sender or the addressee.

(iv) an article addressed to a person receiving mail at premises other than private residential premises is deemed to be delivered by:

(a) placing it in a receptacle established at those premises for the receipt of articles

(b) handing it to that person, to the proprietor or manager of the premises or to a person who is apparently employed at the premises, or

(c) if a parcel post article, left otherwise in accordance with the written instruction of the addressee.

(v) an article addressed to a person receiving mail on a mail route is deemed to be delivered by:

(a) placing it in a receptacle established at or near the premises of that person for the receipt of articles

(b) handing it to that person

(c) delivering it from an office to the person or the person's authorised representative on those days when the mail route does not operate, or

(d) if a parcel post article, left otherwise in accordance with the written instruction of the addressee.

(vi) an article addressed to a person for counter mail delivery at an office is deemed to be delivered by handing it to that person or a person authorised by him to receive it, provided that Australia Post may require identification of the addressee or the authorised person before effecting delivery

(vii) an article addressed to a person under the age of 18 years may be delivered to the parent or guardian with whom the child resides as if the parent or guardian was the addressee

(viii) an article addressed to a natural person may be delivered to a receiver or trustee, appointed by a court of competent jurisdiction, of the property of that person

(ix) where an article is addressed to a person, a donee under a power of attorney made by that person may be regarded as the person to whom the article is addressed if, and upon production of a true copy of the instrument of attorney, the person's intention that the article be delivered to the donee is readily apparent

(x) where a person to whom an article is addressed requests that it be delivered to him or her in transit, the article may be delivered to him or her at the office at which it is held for delivery unless delivery by that method would delay the delivery of other articles

(xi) where an article is addressed to more than one person, it may if any of those persons are currently receiving mail at the address to which the article is directed, be delivered to that address

(xii) an article carried by the cash-on-delivery service is deemed to be delivered at an office at which that service is provided, by handing it to the person to whom it is addressed or to a person authorised in writing by him to receive it;

(xiii) where an article is addressed to a private mail bag, a locked bag, a community bag or a post office box which is used in association with a locked bag, and the amounts required to be paid before delivery have been paid, the article is deemed to be delivered by placing it in that bag

(xiv) Delivery of registered and insured articles lodged outside Australia for delivery in Australia:

(a) subject to the following paragraph, a registered article is deemed to be delivered if delivered in accordance with the provisions contained in this dictionary for delivery of articles lodged within Australia for carriage in Australia, and

(b) insured articles, or registered articles which bear an acknowledgment of receipt card or endorsement or bear a customs declaration, are deemed to be delivered if delivered in accordance with provisions contained in this dictionary for delivery of registered articles lodged within Australia for carriage in Australia.

(xv) an article carried by registered post may be delivered

(a) where the article is addressed to a person receiving mail at premises:

- by handing it to that person or a person who is apparently a responsible person at those premises to which it is addressed;

(b) where the article is addressed to a private mail bag, a locked bag, a community bag or a post office box which is used in association with a locked bag:

- by placing it in that bag;

(c) in any case:

- by handing it to the person to whom it is addressed or a person authorised in writing by the addressee;

(d) where the delivery of an article that has been lodged for carriage by registered post is required to be delivered person to person nothing authorises the delivery of the article otherwise than:

- to the addressee; or

- to another person where Australia Post, on the prior written request of the addressee, has given approval for person to person delivery of articles that are addressed to the addressee and are carried by registered post to be made to that other person, and the conditions to which that approval are subject have been complied with.

(xvi) an express post article, parcel or a parcel post satchel will be deemed to have been delivered when it is delivered in accordance with the provisions contained in this dictionary for delivery of articles lodged within Australia for carriage in Australia provided, however, that if in the reasonable opinion of Australia Post:

(a) it cannot be placed into:

- a post office box; or

- a locked bag; or

- a private mail bag; or

- a community mail bag,

a card is placed in the box or bag advising the addressee that an article is available for collection from an office of Australia Post; or

(b) it cannot be delivered to a street address, a card is left at that address advising the addressee that an article is available for collection from an office of Australia Post; and

a person taking collection of an article, may be required to give Australia Post a receipt for it.

(xvii) an express post article, parcel or parcel post satchel addressed to a person receiving mail at premises may be delivered by Australia Post:

(a) effecting a safe drop of the express post article, parcel or parcel post satchel by placing it in a location that Australia Post believes is not:

– in public view; or

– in potential danger resulting from factors including weather conditions, damage and/or interference by pets/animals; and

(b) leaving a card at the premises advising the addressee where the express post parcel, parcel or parcel post satchel has been safe dropped at the premises,

provided that the express post article, parcel or parcel post satchel does not contain alcohol, is not damaged, and the address is clear and unambiguous.

- Express Courier International means EMS.

(i) is capable of making an approved impression indicating the value of postage or other charges relating to an article;

(ii) is capable of recording the value of an approved impression so made;

(iii) is capable of being sealed or secured in such a manner that an approved impression cannot be made without the value being recorded by a vault and unless a credit value equal to the value of the approved impression exists in the vault;

(iv) has a printing mechanism and a vault (which may be capable of being removed and separately sealed) which can be protected from tampering using Australia Post approved security standards; or

(v) Australia Post may determine as such.

(i) General Post Guide

(ii) Post Charges Booklet

(iii) Dangerous and Prohibited Goods Packaging Post Guide

(iv) International Post Guide

(v) Letter Post and Electronic Mail Post Guide

(vi) Parcel Post Guide

(vii) PreSort Service Guide

(viii) Conditions of use for Postage Meters and Franking Machines

(ix) Print Post Service Guide

(x) Clean Mail Guide

(xi) Impact Mail Guide

(xii) Acquisition Mail Guide

(a) its thickness is no greater than 20mm

(b) its mass is not more than 500 grams

(c) its other two dimensions form a rectangle

(i) two of those sides are shorter than the other sides and not more than 260mm long

(ii) the longer sides of which are not more than 360mm long, and

(iii) at least one dimension is larger than a standard letter.

(i) placing it in a post-box

(ii) delivering it to the holder of a community bag

(iii) delivering it to an employee at an office

(iv) delivering it to a mail contractor while he is in the course of his duties

(v) delivering it to a postal delivery officer while he is in the course of his duties and provided that it is not impracticable for the postal delivery officer to accept the article

(vi) provided however that:

(a) where a person requires a receipt acknowledging the posting of an article that is to be sent by registered post, the article must be lodged only by delivering it to the holder of a community bag or to an employee at an office

(b) a cash-on-delivery article must be lodged only by delivering it to an employee at an office at which cash-on-delivery articles are received, and

(c) an article to which the separate bag service applies must be lodged only by delivering it to an employee at an office.

(vii) an express post article, other than an express post parcel, may be lodged for carriage only if it has, where required, a signed sender's declaration and it is either:

(a) placed in a post-box that is marked as a box in which express post articles may be placed, or

(b) delivered to an employee at an office specified by Australia Post as an office for the acceptance of express post articles.

(viii) an express post parcel may be lodged for carriage only by signing the sender's declaration and delivering it to an employee at an office specified by Australia Post as an office for the acceptance of express post articles

(ix) PreSort letter service, Clean Mail letter service, local delivery service, unaddressed delivery service, impact mail, acquisition mail or Print Post service articles shall be lodged only in accordance with the conditions applying to that service;

(x) an article affixed with a postage paid imprint shall be lodged by handing it to an employee at an office approved by Australia Post for the lodgment of articles affixed with postage paid imprints

(xi) an article lodged in a private post-box shall be deemed to have been lodged at the time when it is collected by an Australia Post employee.

(i) a bank draft payable on demand drawn by or on behalf of a bank upon itself and made payable to Australia Post or to the bearer

(ii) direct debit by electronic means of an account with a bank or other financial institution, approved by Australia Post, of the person by whom or on whose behalf that postage is payable with a corresponding credit of the amount of the postage to Australia Post or its bank account

(iii) a credit card issued by a bank or other institution approved by Australia Post for payment of postage payable where the total amount payable is A$10 or more

(iv) a cheque, or

(v) a traveller's cheque.

(i) established by Australia Post for the supply of postal services; or

(ii) conducted by an agent of Australia Post.

(i) an express post article;

(ii) letter mail;

(iii) a Print Post article; or

(iv) a parcel post satchel.

(i) is capable of applying an approved impression, indicating the value of postage or other charges relating to an article;

(ii) is capable of recording the value of an approved impression so made;

(iii) is capable of being sealed or secured in such a manner that an approved impression cannot be made without the value being recorded by a vault and unless a credit value equal to the value of the approved impression exists in the vault;

(iv) is capable of being modem reset;

(v) is capable of applying an approved impression containing a data matrix barcode;

(vi) has a printing mechanism and vault (which may be capable of being removed and separately sealed) which can be protected from tampering using Australia Post approved security standards; or

(vii) Australia Post may determine as such.

(i) the supply of packet and parcel carrying services;

(ii) the supply of philatelic and associated services;

(iii) the supply of courier services;

(iv) the supply of electronic mail services;

(v) the supply of carriage services (within the meaning of the Telecommunications Act 1997) and content services (within the meaning of that Act);

(vi) the supply of document exchange services and contract mail management services;

(vii) the supply of mail house services (which may include, for example, the provision of a mail order service and the doing of things incidental to the provision of such a service);

(viii) the supply of funds transfer services;

(ix) the supply of postal services (including philatelic and associated services) for Norfolk Island, Christmas Island, Cocos (Keeling) Islands and foreign countries;

(x) the supply of any services other than postal services to or on behalf of the Commonwealth, the States and Territories, foreign countries and other persons; and

(xi) the manufacture of postage stamps and other goods for use in connection with postal services.

(i) in the case of an article to which clause 22 applies, the address marked on the article in accordance with the agreement between Australia Post and the customer; and

(ii) in the case of any other article - the name and address of the sender of the article, legibly written or printed on the cover or wrapping of the article and either preceded by the words "If undeliverable, return to" or accompanied by wording, or written in a position, that indicates that the name and address are those of the sender.

(i) the person named in a return address that is marked on the article;

(ii) where a return address that is marked on an article includes a post office box or locked bag or private mail bag service number but does not include a name - the holder of that post office box or the person receiving that private bag service;

(iii) where a return address that is marked on an article includes a street address but does not include a name - a person occupying the premises to which the street address relates;

(iv) where an article does not include a return address but bears an impression made by a franking machine or postage meter - the franking machine or postage meter user (as the case dictates) whose licence number is shown in the impression;

(v) where the identity of a sender cannot be determined in accordance with paragraphs (i) to (iv) but can be clearly established from words or symbols written or printed on the cover of the article - the person whose identity is so established; and

(vi) in relation to the FaxPost service, a person by whom or on whose behalf an original document is lodged or a person from whom or on whose behalf an original document is collected for carriage by the FaxPost service.