Whatever size your business is, we’ll help you get there.
Reach customers in 220+ countries and territories. Give your customers the option of two delivery speeds: Express and Standard.
Get competitive shipping rates, based on international spend and zone, price certainty (no hidden fees) and deadweight pricing.
Get one Account Manager, one logistics partner, one set of tailored shipping prices to manage all your domestic and international shipping.
Access our key international subsidiaries and partners, including Australia Post Global, and Sai Cheng logistics.
Get easy API integration with all major shipping platform providers and leverage our online support tools to manage orders, validate addresses7, calculate landed cost8 and more.
We’re always here to help you. Get support via your Account Manager, 24/7 live chat, our Contact Centre, your Business support portal or by visiting your local Post Office.
Two delivery service options
Please note: Overseas disruptions mean deliveries may take longer than usual. For the latest information view international delivery disruptions and service updates.
| International Standard | International Express | |
|---|---|---|
| Estimated delivery speed1 | International Standard For the latest delivery times, please see our international updates. |
International Express For the latest delivery times, please see our international updates. |
| Max weight per parcel | International Standard 20kg |
International Express 20kg |
| Online tracking2 and email notifications3 | International Standard
|
International Express
|
| Track events | International Standard 6-12 |
International Express 6-12 |
| Signature on delivery4 | International Standard Optional |
International Express Included |
| Extra Cover5 | International Standard Optional |
International Express Optional |
Use our online support tools to access...
Find out more
Destinations and delivery zones
We deliver to more than 200 countries across nine international zones.
Check international guidelines
1 Estimated delivery times between metropolitan areas of major cities, excludes time in customs if applicable and may be subject to delay due to causes outside of Australia Post’s control.
2 Not available for all countries, available for most parcels, depending on information provided by sender and service selected. Please check the International Post Guide for country-specific details.
3 Number of track events will vary depending on delivery experience and destination country. For more details, speak to your Account Manager.
4 Additional charges apply. The signature on delivery fee does not apply to International Express. Signature on Delivery is only available for certain countries. For further details, see our International Post Guide.
5 Additional charges apply. Extra Cover is only available to certain countries. Cover restrictions may vary depending on country. For more details, see our International Post Guide.
6 Tools are complimentary and available via direct API integration. HS Tariff lookup and address validation is also available in the Parcel Send platform.
7 Australia Post will endeavour to keep Address Validation Tool up-to-date, but will not be liable for any errors or out of date information. Terms and Conditions apply to the use of this service.
8 Australia Post will endeavour to keep the landed cost calculator up-to-date, but will not be liable for any errors or out of date information. Customers should be aware that the landed cost calculator produces an estimate only as at a point in time and the correct amount owed will be assessed by the relevant customs office. Terms and Conditions apply to the use of this service.
9 The HS Tariff Look-up is not available for all countries. Australia Post will endeavour to keep the HS Tariff Look-up tool up-to date, but will not be liable for any errors or out of date information. Terms and Conditions apply to the use of this service.
10 Australia Post will endeavour to keep the Prohibited and Restricted Goods Look-up tool up-to-date, but accepts no liability for losses arising from goods that are not cleared through customs. Customers should be aware that the Prohibited and Restricted Goods Look-up tool does not represent a definitive view or legal advice as to what goods are prohibited from entry into specific countries. The entry of goods into specific countries will be subject to local customs officials.
